At iHoldem, we are dedicated to providing you the best customer service experience of any online poker room. We provide you with customer support and technical knowledge in a friendly and personalized manner. We offer fast response times to address your concern, with email and live chat that our members can access 24 hours a day. You may do so by contacting support.
Should you have queries, questions, or concerns with a specific game or table, please make a note of the game id and number to provide this to us. You can find these options in the top right corner of your Poker Room software.
If you are experiencing a technical problem of any sort, please provide us with as much information as you can in regard to the problem, so we are best able to assist you.
The information below can help you find answers you are looking to many common issues and questions that come up.